Keeping up with what's going on with last mile broadband topics, our short history (10 years now) and posting success stories and photos from our partners.

Showing posts with label telco. Show all posts
Showing posts with label telco. Show all posts

Wednesday, February 18, 2009

A resurgence in dial-up connectivity

USTelecom dailyLead | 02/18/2009

Dial-up Internet access may be experiencing a resurgence among those looking to tighten their belts. EarthLink recently began offering dial-up service for less than $8 per month, $2 less than most of its broadband-selling rivals. Washington Post, The (02/17)

Tuesday, February 17, 2009

1,000's of Satisfied Customers (Testimonials)

1,000's of Satisfied Customers

Broadband in a Box Logo

Customer Testimonials
Broadband in a Box - Testimonials
Your's Can Be Next!

"I want to thank you for directing me to SkyWay USA High Speed Internet service for our lake house. The technical and support staff did a great job of walking me through the setup and went above and beyond to help me install a wireless router. I have been using SkyWay USA for about a month now and have had no incidence with service, it works! P.S. The best part is using Remote Access to log on to my work computer so no one knows if I am in the office or at the lake. I will leverage that hidden bonus!" -- Ron T

"I'm very pleased with our Skyway USA connection. The download speed has been consistent. Thanks for the great service!" -- Martin K

"After speaking with customer service on Sunday, October 21st, I would like to request an upgrade to the Silver Plus Plan. I am currently enrolled in the Bronze. The sooner this can be implemented, the happier I will be...Thank you for your quick action in advance. BTW, I love my Skyway! Has rained, and/or stormed almost every day since I installed, and it hasn't affected by surfing speed at all. My neighbor [who uses a different satellite internet provider] has hardly been up for the last three weeks, tee hee! My sister's [satellite internet provider] at her workplace has been down for the last seven weeks; evidently they can't figure it out. She was going to sign up with them; she'll be going with SkyWay USA instead." -- Michael H

"I was amazed by your speedy delivery and efficient set-up, and was astounded by your tech support after the sale. We love the high speed and reliable access that we now have with SkyWay USA." -- Mike C

"I would like to tell you that I am very pleased with this service so far. The speed is unreal to me, a long time dial-up sufferer, everything loads so quick. And the customer support in setting up the last few tweaks was so helpful. Anyway thanks for making fast Internet available without the loss of any limbs, like an arm or leg, in the process." -- Bobby P

"I've had your service for 8 months now and I just wanted to tell you that you are a great Internet provider, especially with your new satellite. We installed it ourselves and our speed and customer service has been very good." -- Otto N

"If you are tired of dial-up, or slow connection, let me tell you about SkyWay USA. I've tried just about every dial-up available. There's no DSL or high speed internet available where I live. So the only choice I had was to go with Satellite Internet. After deciding to go with Satellite Internet, I started checking out all my options. I talked with a few other companies but wasn't happy with the answers I was getting. I saw the Ad for SkyWay USA in our local paper and decided to call. I'm so happy that I did. When I called, I talked to a representative name Scott. I told him what I was looking for and asked question after question. He patiently answered every question I had. After talking with Scott I was still undecided. We talked several times over the next week; I had so many questions and was a little apprehensive about making such a big change. He never tried to push me into anything. He told me that he was sure I would be happy with the change. After deciding to try SkyWay USA, I have only one thing to say, Scott was right, I'm amazed at how fast it really is! I never want to go back to dial-up again. I'm very happy with SkyWay USA. You can tell that they really care about their customers. Scott went above and beyond the call of duty. I want to thank everyone at SkyWay USA for making my life a little easier and a lot faster. If there's any one out there who is as apprehensive as I was, I urge you all to try SkyWay USA." --Helen T


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Thursday, February 5, 2009

VuNow


We have been testing the VuNow box since late last year. All I can tell you is this in one incredible little set-top box/broadband video provider. No computer is needed!

I am happy to say, my testimonial is now on their site. I feel very honored to be among the first to test out this little gang buster. See my testimonial here.

VuNow™ Features

Verismo's VuNow is the only solution that provides everything a consumer wants. Access to the broadest online content, simple to use, ease of installation, and a compact size — all at an affordable price.

Watch millions of free online videos directly on your TV instead of your PC.

  • A Standard Definition and a High Definition model of the VuNow PoD that can connect to any TV
  • Compact size and easy to install
  • Support for wired or wireless connectivity
  • Navigation using a TV-friendly and intuitive User Interface
  • Watch YouTube™ videos on TV by categories
  • Search for videos with the powerful built-in Video Search Engine
  • Choose from a large selection of movies and download from CinemaNow™ - Coming Soon!
  • Download videos using BitTorrent™ protocol
  • Watch videos directly from popular websites by categories
  • Watch Live TV Channels from around the world
  • Access to Personal Media such as video, music, and photos from the home network – stored on a PC, Networked Attached Storage device, or even on a connected USB storage device
  • No subscription fees
For more infomation: www.verismonetworks.com/

News For Today

I added our solution to an old blog post from 2006 at VSatUS.blogspot.com. The author nails a lot of the hurdles customers have to overcome to get reliable broadband.


Regards,
Thomas William
Vice President of Partner Solutions
Broadband in a Box
1302 Clear Springs Trace
Louisville Kentucky 40223
Direct: (502) 426.2067
Toll Free: (800) 761.9149
Cell: (502) 263.9879
Fax: (502) 515.3710
Email: tomw@bbinabox.com
Download: www.bbinabox.com
Blog: broadbandinabox.blogspot.com
Chat: broadbandinabox@gmail.com
Network: linkedin.com/in/broadbandinabox

Monday, January 19, 2009

Technology Clothing Store into Booming Online Success

This is just the tip of the iceberg.

Thomas William Vice President of Partner Solutions Broadband in a Box 1302 Clear Springs Trace Louisville Kentucky 40223 Direct: (502) 426.2067 Toll Free: (800) 761.9149 Cell: (502) 263.9879 Fax: (502) 515.3710 Email: tomw@bbinabox.com Download: www.bbinabox.com/docs Blog: broadbandinabox.blogspot.com Chat: broadbandinabox@gmail.com Network: linkedin.com/in/broadbandinabox

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…While Allowing it to Maintain its “Mom and Pop” Sentiment




Dresden, TN - When E.T. Reavis first started his small clothing store on the Dresden town square back in 1890, the words “World Wide Web” didn’t quite have the same significance that they do today.

Fast forward nearly 120 years, and those three words have helped his quaint family-owned business reach beyond the 2,800 people that live in Dresden to the more than 300 million people that live across the United States.

These days, the store is run by E.T.’s great-grandchildren, Tom, Martha and Carol. Tom admits taking the family business online originally started as just a sideline to the store itself, but when they saw how their hard-to-find and specialty items caught the attention of Internet shoppers, an entirely new business was born. “People’s shopping habits have changed dramatically over the last five years,” says Tom. “A few clicks and two or three minutes and a person can have just about anything they want.”

One particularly popular item E.T. Reavis and Son has to offer is, in grand Southern tradition, overalls. The store features unique styles and sizes (sizes range from 6 months to a 74 waist) that the larger, well-known department stores don’t carry anymore. “I get calls all the time from people saying ‘Wal-Mart used to carry these, but they changed to another brand,’” says Tom.

The store’s distinctive items have caught the attention of everyone from the History Channel to the Minnesota Timberwolves. And with 90% of their revenue now coming from online sales, the company shows no signs of slowing down. Transitioning with the times by moving his business to the Internet literally changed the course of Tom’s entire business. “The Internet has relieved me of competition locally,” he says. “Instead of having to rely on the local economy for sales, I rely on the whole United States.”

And the United States delivers. “We have customers from Maine to California, Alaska to Hawaii,” says Tom.

Their popularity comes as no surprise. Just one visit to the E.T. Reavis and Son website and their number one motto is clear:

“If you are ever in the Dresden area of Northwest Tennessee, please come by and visit. We would love to meet you.”

LINK

Friday, January 16, 2009

Economic stimulus package: $6 billion for broadband

Tools

The $825 billion economic stimulus proposal includes $6 billion for improving U.S. broadband infrastructure - but no tax breaks.

A summary of the proposed spending released by House Democrats calls for the money to be used for "broadband and wireless grants in under-served areas to strengthen the economy and provide business and job opportunities in every section of America, with benefits to e-commerce, education, and health care. For every dollar invested in broadband, the economy sees a ten-fold return on that investment."

Phone and cable companies were hoping and lobbying for tax breaks, but the wireless industry considers the proposal a win since they wanted to be included in any broadband stimulus program.

Earlier in the week, Obama transition team member Blair Levin said that any monies which came from the economic stimulus package would likely use "existing structures" and programs to get money pumped into the economy in a timely fashion. The Wall Street Journal has tallied up a list of existing programs and departments that might be handing out the cash, including the U.S. Department of Agriculture's Broadband Loan and Guarantee Program, the Commerce Department's National Telecommunications and Information Administration (NTIA), and possible a one-time shot into the FCC's Universal Service Fund mechanism.

Public interest groups were hoping upwards of $44 billion to be spent, but $6 billion is a good start for Free Press - so long as tax dollars aren't used to fund "closed, proprietary networks that shut out content providers, control consumer behavior and encourage anticompetitive activity." Well! Free Press wants strings, including "mandatory requirements" to insure non-discrimination (i.e. Net Neutrality).

There's also likely to be a brewing dog fight over the definition of what broadband should be, with some companies and public interest groups calling for 100 Mbps download speeds, while others might be content to see a modest 10-50 Mbps download speed. Lower download speeds might allow Clearwire and other wireless broadband buildouts to fit in.

For more:
- Wall Street Journal reports on the $6 billion stalking horse. Blog.
- DSL Reports provides a little more detail here.
- And RCR Wireless has its stimulus package spin here.

Related articles
Blair Levin illuminates Obama broadband policy, TIGR
More predictions for Obama broadband, telecommunications policies

Monday, January 5, 2009

Email In: Another Future Satisfied Partner

I just recieved this email from an ISP in Florida/Georgia who evaluated our services. What a great way to start the New Year!!! Call us today to order your RISK-FREE, No obligation Evaluation unit and see for yourself.

Happy New Year.

Sincerely,

Thomas William
Vice President of Partner Solutions
Broadband in a Box
1302 Clear Springs Trace
Louisville Kentucky 40223
Direct: (502) 426.2067
Toll Free: (800) 761.9149
Cell: (502) 263.9879
Fax: (502) 515.3710
Email: tomw@bbinabox.com
Download: www.bbinabox.com/docs
Blog: broadbandinabox.blogspot.com
Chat: broadbandinabox@gmail.com
Network: linkedin.com/in/broadbandinabox


Tom... BBinaBox ROCKS... Installation was smooth, even the little compass works well... dish is extremely well made, kit is all-inclusive. I had my doubts about the little beeper -- it too, worked like a dream. I had nightmares about old [OMITTED] tweeking, twisting, pounding, praying and the like, and calling a support line that just rings and rings... your product is like a Cadillac -- not one single glitch.

Now that your head is swollen, and your ego larger than life -- this report is only going to get better. Your signal is (like you said it would be) is HUGE in this area. And at 47 degrees, it's above the trees -- and we have lots of those. 'Worked flawlessly with IKANO dialup, even on a crappy phone line. 'Ran it wireless on a Cisco elcheepo router -- once again -- flawless. 'Tried it with UBUNTU Linux latest version -- it just smoked... and that's a real plus -- most of the Linux versions out there don't support modems very well... if at all.

I'm sold. Let me gather my thoughts on our pricing in our neck of the woods -- and what the little weekly newspapers are going to charge for ads. And let me munch on this for a day or two -- OH, and by the way, I showed it to my daughter Jane on her laptop -- and she thought is was DSL -- how 'bout them apples.

Talk to you soon...

Tuesday, December 30, 2008

Internet Providers Move to Shape Broadband Push

President-elect Barack Obama's call to improve the nation's broadband infrastructure has cable and phone company lobbyists maneuvering to get a leg up.

Lawmakers in Congress want a plan that will create jobs over the next two to three years while also tackling the longer-term goal of improving the availability and quality of high-speed Web access in the U.S. The U.S. has slipped to 15th from fourth place since 2001 in broadband penetration, according to the Organization for Economic Cooperation and Development. Advocates say broadband deployment is critical to the competitiveness of the U.S. economy.

Among the issues are what speed Congress should define as broadband and whether government money should be funneled only to areas that have no broadband access, or if it should also subsidize upgrades to existing networks.

Policies under serious consideration are corporate tax credits to build new wireless or landline infrastructure, government-backed broadband "bonds" and grants to companies or local governments, legislative aides and lobbyists close to the process say. There also is strong agreement that low-income consumers need to be encouraged to sign up for broadband -- for example, through vouchers to purchase computers or discounts on monthly service.

Senate Finance Committee and Commerce Committee members are drawing up a few options, as are House members such as California Rep. Anna Eshoo and Massachusetts Rep. Ed Markey, chairman of the telecommunications subcommittee. The Obama transition team's point person has been former Federal Communications Commission chief of staff Blair Levin.

"There aren't any quarrels about the need for more broadband," says Ms. Eshoo, who outlined a series of broadband stimulus options in a memo to the House leadership in October. "It's a matter of how we're going to do it and the actual language."

The Obama transition team declined to comment.

Large cable operators are seeking to increase the FCC's definition of broadband download speed to about five megabits per second, about 6½ times as fast as the current definition, according to people familiar with the situation. Internet-service providers building out "unserved" regions, where service of that speed isn't available, would be given the full benefit of tax incentives or grants.

The big cable providers also want to target "underserved" areas, where there is only one broadband provider or the service isn't widely available. In those markets, companies would get incentives to build out next-generation services. The download speed that would qualify as next-generation would likely be in the range of 40 to 50 megabits per second, people involved in the discussions say.

The cable plan would disadvantage phone companies, especially smaller ones whose digital-subscriber-line services are slower than cable modems. The Independent Telephone and Telecommunications Alliance, which represents midsize phone companies, is pushing for a slower broadband standard, in the range of 1.5 to three megabits per second. Curt Stamp, the group's president, says the federal largesse should be used to subsidize carrier investments in rural areas rather than to finance upgrades to their existing networks.

Wireless services will likely be able to qualify as broadband at a slower download speed than landline services. But if the mark is set above two megabits per second it could be a boost for Clearwire Corp., a start-up operator that is rolling out a WiMax network capable of download speeds of two to four megabits per second. Other carriers weren't planning major wireless upgrades until at least 2010.

Equipment makers such as Cisco Systems Inc. and Motorola Inc. stand to benefit if carriers undertake massive upgrades. Carl Russo, CEO of Calix, which supplies equipment to phone and cable providers, says Congress should define broadband as 10 megabits per second so the networks it builds now will be able to support bandwidth-hogging applications of the future, such as high-definition video.

"Remember, you only get to do this once, so you want to build the widest highway possible," Mr. Russo says. The Telecommunications Industry Association, which represents equipment makers, is pushing for a $25 billion grant program for Internet service providers. Under another proposal that is being discussed, grants could go to state and municipal authorities, which would build high-speed networks and then open them up to competing service providers. That would likely meet with considerable resistance from large carriers like Verizon Communications Inc., which have challenged attempts by local governments to build and operate their own wireless or high-speed fiber networks.

Steve Davis, senior vice president of policy for Qwest Communications International Inc., says the big phone company wouldn't object to public broadband projects in areas that currently have no high-speed Internet service, provided private operators have a right of first refusal in building the networks. "The first place the government should look is to the industry," Mr. Davis says.

Meanwhile, outside groups are offering various proposals to Congress. Consumer advocacy group Free Press released a 31-page broadband-stimulus proposal that calls for a $44 billion investment in Internet services over three years, much of which would be funneled through the FCC's existing Universal Service Fund, which subsidizes telephone services in rural areas and for low-income people.

Public-interest groups are clamoring for conditions to be imposed on carriers that receive tax credits, such as pledges not to degrade any Internet traffic, a principle referred to as "net neutrality."

—Vishesh Kumar and Amy Schatz contributed to this article.

Wednesday, November 19, 2008

To our non-USA readers: Broadband/IPTV Questions



Out of town Friends,

As a former Online ShoutCast Radio provider (500,000 unique sessions from 1999 to 2004) I have had my eyes and ears on the development of IPTV. I've watched how the cost of online digital distribution of multimedia content have progressed over the past 4 years. Now that IPTV has started to rear its wonderful head here in the US (see VIPTV, IP-Prime, Sky Angels, P2P, BT and all of the major Cable/Satellite-delivered networks, etc.) PLUS many of us metropolitans are getting pretty fat pipes to the 'net, we're are still literally 2-3 (or more) years behind you all!

How do your communities overcome the bandwidth bottle-necking due to such large bandwidth consumption by us consumers?

I know that if all my neighbors would watch as much streaming online HiDef programming as my family does each day we'd all be completely unsatisfied! We are just now starting to see/hear reports about ISP's, Telco's, WiFi providers and Cable companies here in the U.S. are beginning to throttle (i.e slow down) their subscriber's broadband access due to high individual consumption, rather large consumption I must say. Satellite broadband providers have been doing this for years, from its inception in fact, seeing satellite bandwidth delivered via the Clarke Belt is 10X more expensive than terrestrial bandwidth.

HDTV downloads and especially streams all take a large pipe, a rather large pipe to feed the 100's or even 1,000's of people at any given moment, on demand like they do. The move here in the U.S. is for Telco's to get into the act. There are dozens of them who have already secured OC192 (or higher) connections just to serve their customers. That's a lot of bandwidth by today's standards BUT it's going to keep getting worse for them (and better for us). Are the costs associated with starting up such a venture realistic for your local bandwidth provider? Will this open up opportunities for new companies who don't have the burden of an established infrastructure to maintain/upgrade?

Can you tell us how things are progressing in your neck of the woods, countries, cities and towns so we can prepare here is the U.S.? How are Internet providers coping? How are they handling things? What are the new developments to overcoming bottle-necking? Are you satisfied? Are there any new trends we need to look out for? Are there some producers/web sites that stand out for you?

Please link to stories, reports and message board posts to help us make sense of all of this, OK?

Thanks in advance.

Sincerely,

Thomas William
Vice President of Partner Solutions
Broadband in a Box
1302 Clear Springs Trace
Louisville Kentucky 40223
Direct: (502) 426.2067
Toll Free: (800) 761.9149
Cell: (502) 263.9879
Fax: (502) 515.3710
Email: tomw@bbinabox.com
Download: www.bbinabox.com/docs
Blog: broadbandinabox.blogspot.com
Chat: broadbandinabox@gmail.com
Network: linkedin.com/in/broadbandinabox

Tuesday, November 18, 2008

EchoStar Pitches Telco TV Package

This is exactly what our partners need to provide triple play to 100% of their customers and beyond!


Thomas William
Vice President of Partner Solutions
Broadband in a Box
1302 Clear Springs Trace
Louisville Kentucky 40223
Direct: (502) 426.2067
Toll Free: (800) 761.9149
Cell: (502) 263.9879
Fax: (502) 515.3710
Email: tomw@bbinabox.com
Download: www.bbinabox.com/docs
Blog: broadbandinabox.blogspot.com
Chat: broadbandinabox@gmail.com
Network: linkedin.com/in/broadbandinabox

-----------------------------------
EchoStar Pitches Telco TV Package
NOVEMBER 13, 2008
Discuss >

ANAHEIM, Calif. -- TelcoTV -- Well, folks, it looks like satellite TV figurehead Charlie Ergen, chairman and CEO of Dish Network Corp. , has his hungry eyes on a slice of the IPTV systems market too.

EchoStar Technologies LLC, the set-top and technology unit that split off from Dish Network early this year, is branching further into the telco world with a strategy centered on an all-MPEG-4 video satellite-fed distribution system and an integrated "turn-key" play that bundles in EchoStar's own IPTV set-tops, middleware, and conditional access (CA) system. (See EchoStar Ready to Split.)

EchoStar is pitching the concept to Tier 2 and Tier 3 telcos, though it could also be suitable for cable operators that migrate to IPTV platforms.

The video transport part of the package, introduced in 2007 under the VIP-TV banner, will compete head on with Avail Media Inc. and SES Americom 's IP Prime service. (See EchoStar Unveils ViP-TV.)

VIP-TV's present "proposed" programming transport channel lineup comprises 300 video and music channels. More than 40 are in high definition. Here's what VIP-TV GM Dan Daines told LRTV about it in July:

EchoStar is combining that offering with a more extensive IPTV platform that uses the NagraStar conditional access system (from the Dish-Nagravision SA joint venture), and EchoStar's own middleware and interactive program guide. EchoStar is also in discussions regarding the integration of conditional access systems from other IPTV players, including Latens Systems Ltd. , Verimatrix Inc. , and Widevine Technologies Inc. , according to EchoStar VP of sales and marketing Michael Hawkey.

EchoStar has also developed two IPTV set-tops: an HD-DVR box that can tune to two televisions or provide picture-in-picture in one TV; and a lower-end high-definition box, though this can be converted into a DVR by linking it to an external storage device with USB 2.0 connections.

Although the VIP-TV transport service is ready to roll now, the other turn-key elements should start to enter lab trials early next year, Hawkey says.

But how does EchoStar expect to stand out in a crowded field? Hawkey thinks telcos will give EchoStar more than a look because it's basing everything on an integrated system that's been "tried and tested" to millions of customers: That's a reference to the technology base used by Dish Network.

Beyond that, EchoStar is also looking to add more advanced features, including multi-room DVR functionality and some place-shifting applications from its Sling Media Inc. division.

If all that strategy sounds familiar, it should. EchoStar is also trying to win business in the cable industry with set-tops that use the tru2way platform. The company has acknowledged that winning cable's trust will be a significant challenge, but remains confident MSOs will give EchoStar a shot if the tech firm can offer competitive pricing and advanced product feature sets. (See EchoStar Blazing Way to Tru2way .)

— Jeff Baumgartner, Site Editor, Cable Digital News

Wednesday, November 12, 2008

National Installation and Fulfillment

While we stay focused on developing relationships with our partners and helping them to launch rural broadband services to their communities, professional installations have been a hot topic for discussion. Though our solution is designed to be self-installed, about 3-5% of the people request a professional install.

"What happens when I sell a system to someone out of our DMS that wants a professional installation?"
has been a common question. Our relationships in this industry give us access to a network of over 2,500 certified technicians. Match that with our Online Activation System (OASys ) and you have a solution for launching CONUS marketing campaign that can get your new subscribers installed in less than 72 hours!

Thomas William
Vice President of Partner Solutions
Broadband in a Box
1302 Clear Springs Trace
Louisville Kentucky 40223
Direct: (502) 426.2067
Toll Free: (800) 761.9149
Cell: (502) 263.9879
Fax: (502) 515.3710
Email: tomw@bbinabox.com
Download: www.bbinabox.com/docs
Blog: broadbandinabox.blogspot.com
Chat: broadbandinabox@gmail.com
Network: linkedin.com/in/broadbandinabox

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Broadband in a Box National Installation and Fulfillment

Field Technicians

Over 2,500 technicians located throughout the 48 continental United States.

Over 8,000 installations a month.

Our network currently has one of the highest completion ratios in this industry.

Our national installation and fulfillment network has 15 area offices.

Our national installation and fulfillment network has staffs that are bi-lingual.

Our national installation and fulfillment network has over 40 customer service managers.

All of our technicians are certified.

All technicians know and understand all aspects of home entertainment and technology.

All installers can handle commercial and larger custom installations as well.

All technicians wear I.D. Badge and shirt with partner logo displayed.

24-72 hour turnaround on installation appointment after customer order.

All technicians are insured with $1,000,000 in liability insurance.

We warranty every installation for one year.

We currently cover the 48 continental states.

Real coverage in every zip code.

Commitment

To ensure every customer is completely satisfied with their installation experience.

To ensure installations are done timely and professionally.

To ensure fewer customer cancellations.

To continue to work at increasing our overall completion ratio for our partners.

Broadband in a Box Online Activation System (OASys ™)

OASys allows your CSR’s and customers to schedule installations.

OASys allows you to view and monitor each one of your customer’s installations in real-time.

Any changes, schedules or comments are recorded and time stamped for easy viewing.

You have the ability to enter jobs directly into OASys .

OASys has all the latest security features so all your subscriber information remains confidential.

OASys is available 24 hours a day, 7 days a week.



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About Me

My photo
I have been involved in satellite communications since 1991. This is my 8th year on this project. I have been marketing, installing and supporting satellite delivered broadband solutions since 1996 and if you can't tell, am pretty passionate about helping folks in last mile America (and beyond) receive broadband @ their homes, businesses and some day, their RV's and mobile sites such as campgrounds and their vacation spots. Please call or write if you have any questions....Thomas 800-761-9149