Keeping up with what's going on with last mile broadband topics, our short history (10 years now) and posting success stories and photos from our partners.

Saturday, October 25, 2008

While conducting a search with the key words "losing dial up subscribers to satellite" this morning I found a listing from our partner in Kansas, Valnet.Net listed at #7 in the natural rankings! Way to go Don B. and crew! You can't BUY exposure like that! Seriously, you can't and the smart folks at Valnet.Net know that and are working night and day to take the best care of their last mile subscribers.


Thomas William

VP Partner Solutions
Broadband in a Box
1302 Clear Springs Trace
Louisville Kentucky 40223
Direct: (502) 426.2067
Toll Free: (800) 761.9149
Fax: (502) 515.3710
Email: tomw@bbinabox.com

# # # # # #

Satellite Print E-mail

Valnet is pleased to now offer satellite Internet access!

Completing our portfolio of broadband access solutions, satellite service offers a broadband access platform to provide services in areas where DSL or Wireless access are not available. Valnet satellite broadband is available at any location with a good view of the southern sky. Our satellite is located just west of DISH Networks' satellite, so if you can get DISH TV, you can get Valnet satellite broadband Internet access.

How does it work?

Valnet satellite Internet access is a unidirectional satellite system, which uses a regular 56K modem uplink. There are many misconceptions about satellite internet access, and one of those misconceptions is that bidirectional satellite systems are superior to unidirectional systems - in fact, quite the opposite is true! By utilizing a PSTN uplink for outbound requests (which require very little bandwidth) the time it takes for your request to reach its' destination is significantly lower - this translates into less time delay between when you click on a link, and the page is displayed in your web browser. This is called "latency" and our system is about twice as fast as a typical bidirectional satellite system in this regard. The second major advantage of our unidirectional system comes from its' capabilities to continue to provide you with basic dialup level Iinternet access in the event that you lose satellite signal, with absolutely no configuration changes on your part. The SW-20 PSTN satellite modem automatically fails over to using the built-in dialup connection in the event that severe weather blocks the satellite signal to your location. You get the best of both worlds with Valnet satellite Internet access: time-sensitive outbound requests go over the best available option (Dialup), while bandwidth sensitive downloads come over the high speed satellite link.

How Satellite Works

Performance

Satellite internet services is about downstream performance - the majority of home users use predominantly downstream access - downloading email, watching YouTube videos, downloading software updates, and other such activities.

Downstream connectivity with Valnet satellite services are available in several speed tiers: 512kbps, 768kbps, and 1500kbps. Most users find themselves most satisfied with 768kbps service.

Uplink speed on all tiers of satellite service are limited by your dialup connection. Maximum connection speed is 53kbps, but typical connections are generally between 24kbps and 28.8kbps - dependent on your phone line.

As with ALL satellite services Valnet satellite broadband access has download thresholds as defined by the Reasonable Use Policy (RUP), which have been implemented to provide fair access to all subscribers. These thresholds provide a graceful degradation of available bandwidth based on actual usage and do NOT interrupt your service at any point. Should your usage exeed that in the RUP, performance is limited based on actual usage, to a minimum level outlined in the table below.

Each service tier has its' own threshold assigned that limits the amount of data that may be downloaded during a normal day. Special network management software tracks the daily utilization of each subscriber. We maintain your download threshold using a 30 day rolling average so that one day of large usage usually has no immediate affect on service. The RUP prevents the network from being overloaded by a small number of bandwidth-intensive subscribers.

The download threshold still allows subscribers using large amounts of bandwidth to complete the download of their data. However, "power-users" will experience download speed reductions until such time that their usage conforms to average usage patterns as defined by the limits of the RUP. For subscribers wishing to avoid reduced download speeds, we suggest taking steps to ensure that your heaviest traffic takes advantage of the "Midnight Madness" policy: From 12am-6am daily, we suspend counting subscriber data against the RUP counters. Hence, large files can be downloaded during this time with no adverse effects or worry of reduced download speeds.

512kbps RUPTotal Download Download Speed
Level 11250MB512kbps
Level 22500MB384kbps
Level 33750MB256kbps
Level 45000MB128kbps
Level 56250MB96kbps
Level 66250MB+64kbps
768kbps RUPTotal Download Download Speed
Level 1
1500MB768kbps
Level 2
3000MB576kbps
Level 3
4500MB384kbps
Level 4
6000MB128kbps
Level 5
7500MB96kbps
Level 67500MB+64kbps
1500kbps RUPTotal DownloadDownload Speed
Level 1
2500MB1500kbps
Level 2
5000MB1120kbps
Level 3
7500MB768kbps
Level 4
10000MB384kbps
Level 5
12000MB192kbps
Level 614000MB128kbps
Level 714000MB+64kbps

Pricing

Monthly charges vary based on the service level purchased. All service levels require a $300 satellite equipment package. The satellite equipment package includes: Satellite dish, Satellite dish mounting arm, SW-20 satellite modem, RG58 coax, outdoor RG58 grounding block, and Ethernet cable.

512kbps $49.95
768kbps $69.95
1500kbps $79.95
Equipment$300.00

As with our Wireless internet service, installation is free with equipment purchase, and we also offer our zero-APR lease-purchase allowing you the convenience of paying for your equipment package at $25 per month for the first twelve months of service.

Most importantly, as with all of Valnets' great services, all taxes and fees are included, and NO CONTRACT is require.

What else is included?

Valnet satellite Internet access accounts enjoy all of the same benefits as other Valnet access accounts, including:

  • 10 E-Mail Accounts
  • FREE E-Mail Virus & Spam blocking
  • FREE Technical support
  • 100MB Personal web space
  • NO CONTRACT REQUIRED
Is there anything else I should know?
It's important to remember that, while satellite access is high speed access, it is still a satellite based service. Because of the inherent limitations in satellite based services there are some applications that simply will not work at all over a satellite internet access link, and others that may work at a degrated level. Some examples are:

  • Voice over IP (VoIP)
  • IP Television (IPTV)
  • Delay sensitive online gaming (i.e. Unreal Tournament, Quake, World of Warcraft)
Another limitation of satellite technology is weather interferance. Unlike our wireless service, satellite service will be interrupted by rainstorms. This is a simple fact of physics - the radio signal to the satellite is blocked by the clouds. In these situations, your SW-20 satellite modem will continue to provide internet access through the dialup channel with no interaction on your part.
The SW-20 satellite modem included in the satellite service equipment package is designed to be attached to one PC, however any user may attach a broadband router suitable for use with any broadband service to the SW-20 satellite modem to attach any number of PC's to your satellite service. There is no additional charge for doing so.
How do I get service?
To get Valnet satellite service, fill out a Wireless Service Request. Because wireless service is superior to satellite service in terms of performance and cost, we offer Satellite service only where Wireless service is not available. If you feel that you would prefer satellite even though Wireless service is available, simply make a note of it on the service request.

[source]

Wednesday, October 22, 2008

BoxBlast Vers. 1.5 October 22, 2008

Broadband in a Box
BoxBlast Vers. 1.5 October 22, 2008
OASys Update + AMC-4 transfer Update + US/CA IP Update

Ladies & Gentlemen, Broadband in a Box partners,

1. You will need to use the following URL to access the new version of OASys™ (Online Activation System) interface to activate new subscribers:

swmodem.com/provision

For those using our API, you will need to use this new IP address as well. Please let us know if you have any questions.

We have setup a test account if anyone still on Demo would like to see the ease of activating and deactivating modems through OASys™.

2. AS of 10/15/08 we ceased AMC-4 activations. Your subscribers will have to be transferred to AMC-15 by the end of this month.

Is your demo system still pointed to AMC-4? Call today to transfer to our new dedicated transponder(s) on AMC-15, it will take approximately 10-15 minutes.

3. The US/Canadian IP address issue has been resolved this week. The solution was devised and a proof-of-concept tested; new hardware was installed last week and tested last weekend.

We appreciate your understanding as we make this the most affordable, reliable and stable last mile solution in the country folks.

4. DEMO PARTNERS: If you are still on our demo program: Let's increase your bottom line today!


DID YOU KNOW?

After one 60-minute training class, your Tier One Technical Support staff will be able to Telnet into the SW-20 and:

  • Help your subscribers fine tune their AMC-15 signal
  • Diagnose DVB-S2 (MP4) account configuration issues
  • Diagnose dial-up or ISDN account configuration issues
  • Keep your subscribers from making unnecessary changes to the settings
Schedule a training class today! E-mail: support@bbinabox.com or call (800) 761-9149

Get the Facts:


- People in rural areas have a harder time getting broadband access at competitive and reasonable prices.


- Large parts of rural America are losing economic development and civic participation because of inadequate access to broadband.
-Many local telephone companies do not see a viable solution to keeping those last mile subscribers.

- The solution offered by the large satellite companies takes the subscriber revenue out of your pockets. How much of that revenue once belonged to you?
- There is No Chance of upgrading a subscriber to DSL or Broadband when they belong to someone else.

- Stop losing subscribers while you build your infrastructure.
- Invest for your Future. Profit TODAY!

- Broadband in a Box offers a solution to telephone companies and Internet providers who cannot offer high speed service to all their subscribers.

- If retaining your subscribers or rebuilding your customer base is important to you, contact us.

################################

TESTIMONIAL

"The Bronze Plan differentiates us from the rest of the industry and gets our phones ringing. It is an affordable plan for acquiring Broadband in a Box subscribers which are worth over 350% more to our company's value than a dial-up subscriber."

-Chip Haywood VP Marketing SkyWay USA

STOP losing your Dial-up subscribers and revenues to other companies and start growing your last mile business TODAY!

If you aren't offering your own White Label last mile Broadband in a Box solution to your rural subscribers, here is your opportunity TODAY!

(800) 761-9149
info@bbinabox.com
TECHNOLOGY CORNER
DVB S2 (MP4) w/ PSTN Return technology adds new dimensions and offers over 30% more bandwidth for your subscriber's total Internet experience than your last mile competitor's systems. For more information on DVB-S2 technology CLICK HERE
About Us

Broadband in a Box Our open standard DVB-S2 (MP4) technology, wholesale pricing and highly successful business model are engineered to give Telcos, ISPs and WISPs an opportunity to compete with a white label, affordable, stable and fast last mile broadband solution and multimedia content for their subscribers.

CALL TODAY!
skyway logo
Partner of the Month
Join Our Mailing List
Brand your Broadband in a Box Service
Vinyl Adhesive - $3+ per box (call for details)
Dish Hoodie - reduces ice and snow - $14.95 per box
Screen printing - minimum order of 1,200 boxes (call for details)

Place Your Logo Here

Tuesday, October 21, 2008

Solutions for your Last Mile Internet Subscribers

emails.
Broadband in a Box
Solutions for your Last Mile Internet Subscribers
"The Bronze Plan differentiates us from the rest of the industry and gets our phones ringing.  It is an affordable plan for acquiring Broadband in a Box subscribers which are worth over 350% more to our company's value than a dial-up subscriber."
-Chip Haywood
VP Marketing
SkyWay USA
 

STOP losing your Dial-up subscribers and revenues to other companies and start growing your last mile business TODAY!

If you aren't offering your own White Label last mile  Broadband in a Box solution to your rural subscribers, here is your opportunity TODAY!

(800) 761-9149 
info@bbinabox.com

Get the Facts:


- People in rural areas have a harder time getting broadband access at competitive and reasonable prices.


- Large parts of rural America are losing economic development and civic participation because of inadequate access to broadband.
 
 
-Many local telephone companies do not see a viable solution to keeping those last mile subscribers.
 

- The solution offered by the large satellite companies takes the subscriber revenue out of your pockets.  How much of that revenue once belonged to you?
  
- There is No Chance of upgrading a subscriber to DSL or Broadband when they belong to someone else.
 

- Stop losing subscribers while you build your infrastructure.
 
 
- Invest for your Future. Profit TODAY!
 
- Broadband in a Box offers a solution to telephone companies and Internet providers who cannot offer high speed service to all their subscribers.

- If retaining your subscribers or rebuilding your customer base is important to you, contact us.
YOU bill, YOU support, YOU own and YOU Compete!

Reverse the cycle. Offer your rural subscribers your own White label DVB-S2 Broadband in a Box w. PSTN Return solution. 

RETAIN YOUR SUBSCRIBERS INCREASE YOUR REVENUES, FIGHT BACK AND WIN TODAY! 

Call us NOW to get started.
 
(800) 761-9149 
info@bbinabox.com

  The Bottom Line!


Do you want to keep your revenue or give it away? 
 
When you install just 30 Broadband in a Box Subscribers per month to your private-labeled satellite broadband service, your revenue can look like this:  
5 Year Sales =                    $1,296,000.00
5 Year Gross Profit =              $432,000.00 

When you LOSE (or give away) 100 Subscribers per month to your last mile competition, your revenue can look like this:  
Yearly Loss =                     $18,000.00
5 Year Loss =                     $90,000.00

Assumptions: average monthly service rate: $49.00/ Average gross profit per month: $15.00

  
TECHNOLOGY CORNER
DVB S2 (MP4) w/ PSTN Return technology adds new dimensions and offers over 30% more bandwidth for your subscriber's total Internet experience than your last mile competitor's systems. For more information on DVB-S2 technologyCLICK HERE
About Us

Broadband in a Box Our open standard technology, wholesale pricing and successful business model are engineered to giveTelcos, ISPs and WISPsan opportunity to compete with a white label, affordable, stable and fast last mile broadband solution and multimedia content to their subscribers.
skyway logo
Partner of the Month
Join Our Mailing List
You are invited to see our service.
Risk Free Demo Offer
Our systems come with everything you need to install it yourself! See the subscriber experience of fast, affordable and consistent satellite broadband. 
CLICK HERE to download our Demo Order Agreement PDF!
CLICK HERE to download our Wholesale White Paper!
Place Your Logo Here

Top 23 U.S. ISPs by Subscriber: Q2 2008

This was the worst quarter for subscriber growth in the seven years we've been tracking these numbers. For the first time ever, the subscriber total of the ISPs on our list declined.
by Alex Goldman
ISP-Planet Managing Editor
[August 29, 2008]
Email a colleague

The end of growth
The top five ISPs in our list (counting Time Warner twice) have a combined market share of 55.8 percent. If the sleepy FCC were to allow just one or two more mega-mergers, the clock would have wound back to the Bell era, and the U.S. would stop innovating as the rest of the world grows.

The Bell companies did particularly poorly this quarter, and lost a little ground to cable.

Verizon appeared to lose subscribers but claims subscriber growth. This press release from April 22, 2008 (Q1, 2008) claims 8.5 million subscribers including 1.8 million FiOS, and this press release from July 28, 2008 (Q2, 2008) claims growth but this (.xls) speadsheet shows 8.33 million subscribers, including 2 million FiOS. This discrepancy may be due to Verizon's copper firesale. It's selling off subscribers, not lying to the world.

Subscriber number expert Bruce Leichman, president and principal analyst for Leichtman Research Group, Inc, reports that the phone companies may no longer care about DSL. "Net broadband additions in the quarter were the fewest of any quarter in the seven years LRG has been tracking the industry. While the relative number of quarterly broadband adds has certainly peaked, the decline in additions this quarter compared to the same period last year was exacerbated by Verizon and AT&T's emphasis on selling higher speed FiOS and U-verse bundled services, often at the expense of the traditional DSL service."

The subscriber totals on our list have changed dramatically before, but only when ISPs stopped disclosing dialup or ISDN lines. This is the first ever true decline in subscriber numbers of the ISPs on our list.

Rank
ISP
Subs.
(millions)
Date & Source
Market
Share
1
SBC (AT&T) (business and consumer DSL, ISDN, U-Verse, and satellite)
14.7
[July 23, 2008]
Press Release [.xls]
15.2%
2
Comcast (cable broadband)
14.4
[July 30, 2008]
SEC 10-Q
14.9%
3
Road Runner (cable broadband, both business and residential)
8.4
[July 30, 2008]
Trending Schedules
8.4%
4
Verizon (FiOS and DSL)
8.3
[July 28, 2008]
Press Release [.xls]
8.7%
5
America Online (all U.S. AOL brand accounts)
8.1
[July 30, 2008]
Trending Schedules
8.9%
6
EarthLink (DSL, dialup, cable, satellite, PLC, and webhosting—some other business lines not included)
3.3
[August 1, 2008]
SEC 10-Q
3.4%
7
Charter (cable broadband)
2.8
[August 5, 2008]
SEC 10-Q
2.9%
8
Qwest (DSL only)
2.7
[August 6, 2008]
Press Release [.pdf]
2.8%
9
Cablevision (cable broadband)
2.4
[August 1, 2008]
SEC 10-Q
2.5%
10
United Online (counting paid access only)
1.6
[August 8, 2008]
SEC 10-Q
1.6%
11
Embarq (DSL only, formerly part of Sprint)
1.4
[July 30, 2008]
SEC 10-Q
1.4%
12
Windstream (DSL only, formerly ALLTEL and Valor)
.93
[August 8, 2008]
SEC 10-Q
1.0%
13
Mediacom (cable broadband, dialup, and SMB broadband)
.70
[August 8, 2008]
SEC 10-Q
0.7%
14
CenturyTel (DSL and dialup)
.61
[July 31, 2008]
Press Release
0.6%
15
Citizens (DSL only)
.56
[August 5, 2008]
Press Release
0.6%
16
Insight Broadband (cable broadband)
.42
[August 4, 2008]
Press Release [.pdf]
0.4%
17
Clearwire (fixed wireless broadband)
.41
[August 8, 2008]
SEC 10-Q
0.4%
18
Hughes Network Systems (satellite broadband)
.40
[August 7, 2008]
SEC 10-Q

0.4%
19
LocalNet (dialup)
.26
ISP-Planet article (reconfirmed by e-mail on June 16, 2008)
0.3%
20
Cincinnati Bell (DSL only)
.23
[July 31, 2008]
SEC 10-Q
0.2%
21
SureWest (broadband)
.100
[August 11, 2008]
SEC 10-Q

0.1%
22
GCI (cable broadband)
.100
[August 11, 2008]
SEC 10-Q
0.1%
23
ACS (DSL and dialup)
.056
[August 5, 2008]
Press Release
0.1%
24
Other U.S. ISPs
23.8
24.6%

Data
We use Jupiter Research estimates in several areas (note, Jupiter Research is now part of JupiterKagan). Jupiter Research estimated the total number of subscribers in the United States to be 91.7 million subscribers at the end of Q2, 2007, and we do not have more recent data. Note, however, that more recent data is available to Jupiter Research subscribers.

This number does not include: subscribers at universities and in government.

It includes residential consumer accounts and some business accounts (the distinction is eroding as residential broadband speeds rise and telework grows).

[source]

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About Me

My photo
I have been involved in satellite communications since 1991. This is my 8th year on this project. I have been marketing, installing and supporting satellite delivered broadband solutions since 1996 and if you can't tell, am pretty passionate about helping folks in last mile America (and beyond) receive broadband @ their homes, businesses and some day, their RV's and mobile sites such as campgrounds and their vacation spots. Please call or write if you have any questions....Thomas 800-761-9149