Keeping up with what's going on with last mile broadband topics, our short history (10 years now) and posting success stories and photos from our partners.

Thursday, February 26, 2009

Skyway builds distribution network in North America

Business First of Louisville - by Sarah Jeffords Pister Staff Writer

Even in the midst of an economic downturn, officials with Skyway USA LLC have signed new distribution agreements that will take the company’s satellite Internet service to international customers.

Skyway offers a self-installed satellite product that gives residents in rural areas access to high-speed Internet service, an option that typically is not available through traditional telephone and cable providers.

Canadian partner Business Television began marketing Skyway’s satellite broadband service in Canada this year under the name Skyway Canada, and Business Television is slated to launch Skyway Mexico in the second quarter, said Dwayne Hay, Skyway president and CEO.

Skyway USA also has received a letter of intent from a South American company that would market the service in a four-country region.

Another distribution partner has expressed interest in taking the service to Europe and Asia.

Fast-paced growth anticipated

Company officials believe the agreements will lead to a significant jump in sales.

Projections call for increasing revenue this year to 10 times the amount generated in 2008, said Gerald Tyrell, Skyway USA’s CFO.

He declined to disclose the company’s revenue or its number of customers. But Tyrell said that 2008 revenue was six times that of 2007.

Don Smith, chairman of the advisory board, said the company is cash-flow positive, but he declined to disclose figures.

One big push this past year has been to expand the company’s distribution channels, not only internationally but domestically.

Company officials recently established a network of dealers, such as appliance and computer stores in rural towns, that sell the service.

In addition, Skyway works with dealers that advertise the service and then handle inquiries through call centers.

The company currently has about 80 dealers who sell directly to consumers. The serv­ice also can be purchased online.

Wholesale distributors in place

On the wholesale side, Skyway recently signed an agreement with Chicago-based Agristar Global Networks Ltd., which will market the Skyway service to its agricultural customers.

Agristar offers an online subscription service that provides real-time information on weather conditions, commodities, market analysis and agricultural news.

Agristar previously worked with companies that use satellite transmission for both uploading and downloading.

But Skyway’s service is “one way,” meaning it uploads Internet requests through a dial-up connection that uses the customers’ landline or cell phone and then downloads content via satellite.

Kip Pendleton, Agristar president and co-CEO, said that allows Skyway to offer “a more economic alternative that more people across rural America will be able to access and utilize.”

Skyway also sells to wholesale customers through another Louisville firm, Broadband in a Box.

Michael Boone, president and owner of Broadband in a Box, had long sold dial-up Internet service to rural customers through a separate business that he also owned.

Customers kept asking for a high-speed alternative, Boone said. So when he learned about Skyway’s offering, he immediately wanted to get involved.

“The need is across the country,” he said.

Broadband in a Box has the exclusive rights to sell Skyway to Internet service providers and telephone companies that now offer only dial-up services in rural areas across the United States. These wholesalers then market the Skyway service to their customers under a private label.

Skyway is an easy sell, Boone said, partly because the service aligns with a federal grant program designed to bring broadband service to rural parts of the country.

Administered by the U.S. Department of Agriculture, the program offers funds to Internet service providers that make high-speed Internet service available to rural residents.

More inventory needed

Skyway’s challenge in the ensuing months will be to manage its growth, particularly by maintaining inventories of modems and related equipment included in the installation kit.

The company currently keeps enough inventory for one month of sales. As sales increase, those upfront costs might need to be financed, Tyrell said.

But Tyrell is confident that the company can achieve its growth goals even with the current economic conditions.

“The economy will affect our business,” Tyrell said. “But it will affect our business a lot less than it would if we weren’t marketing to rural America with public service mandates and marketing the low-cost service.”

Skyway USA LLC
Description: Provides satellite broadband service to rural areas
Location: 1302 Clear Springs Trace
Employees: 25, including 10 in Louisville
Web site: www.skywayusa.com



How it compares
Skyway USA LLC differs from most other satellite Internet service providers in that its service is “one way” — it uploads Internet requests through a dial-up connection using the customers’ land line or cell phone and then downloads content via satellite.
Other companies use satellite transmission for both uploading and downloading.
Skyway’s model enables it to offer the service at a lower cost than other national providers.
Here are fees charged by Skyway and two other national providers, based on information found on each company’s Web site.
Skyway: Equipment cost is $49 after a rebate. Monthly service plans start at $29.95 per month.
Hughes Network Systems LLC: Equipment cost is $299.98 after a rebate, or it can be leased for $99 upfront and $9.99 per month. Monthly service plans start at $59.99.
WildBlue Communications Inc.: Current promotional offer is for an upfront fee of $99.95 plus shipping and handling. Equipment lease fee is $5.95 per month. Monthly service plans start at $49.95 per month.



Send comments to spister@bizjournals.com

Wednesday, February 18, 2009

A resurgence in dial-up connectivity

USTelecom dailyLead | 02/18/2009

Dial-up Internet access may be experiencing a resurgence among those looking to tighten their belts. EarthLink recently began offering dial-up service for less than $8 per month, $2 less than most of its broadband-selling rivals. Washington Post, The (02/17)

Tuesday, February 17, 2009

1,000's of Satisfied Customers (Testimonials)

1,000's of Satisfied Customers

Broadband in a Box Logo

Customer Testimonials
Broadband in a Box - Testimonials
Your's Can Be Next!

"I want to thank you for directing me to SkyWay USA High Speed Internet service for our lake house. The technical and support staff did a great job of walking me through the setup and went above and beyond to help me install a wireless router. I have been using SkyWay USA for about a month now and have had no incidence with service, it works! P.S. The best part is using Remote Access to log on to my work computer so no one knows if I am in the office or at the lake. I will leverage that hidden bonus!" -- Ron T

"I'm very pleased with our Skyway USA connection. The download speed has been consistent. Thanks for the great service!" -- Martin K

"After speaking with customer service on Sunday, October 21st, I would like to request an upgrade to the Silver Plus Plan. I am currently enrolled in the Bronze. The sooner this can be implemented, the happier I will be...Thank you for your quick action in advance. BTW, I love my Skyway! Has rained, and/or stormed almost every day since I installed, and it hasn't affected by surfing speed at all. My neighbor [who uses a different satellite internet provider] has hardly been up for the last three weeks, tee hee! My sister's [satellite internet provider] at her workplace has been down for the last seven weeks; evidently they can't figure it out. She was going to sign up with them; she'll be going with SkyWay USA instead." -- Michael H

"I was amazed by your speedy delivery and efficient set-up, and was astounded by your tech support after the sale. We love the high speed and reliable access that we now have with SkyWay USA." -- Mike C

"I would like to tell you that I am very pleased with this service so far. The speed is unreal to me, a long time dial-up sufferer, everything loads so quick. And the customer support in setting up the last few tweaks was so helpful. Anyway thanks for making fast Internet available without the loss of any limbs, like an arm or leg, in the process." -- Bobby P

"I've had your service for 8 months now and I just wanted to tell you that you are a great Internet provider, especially with your new satellite. We installed it ourselves and our speed and customer service has been very good." -- Otto N

"If you are tired of dial-up, or slow connection, let me tell you about SkyWay USA. I've tried just about every dial-up available. There's no DSL or high speed internet available where I live. So the only choice I had was to go with Satellite Internet. After deciding to go with Satellite Internet, I started checking out all my options. I talked with a few other companies but wasn't happy with the answers I was getting. I saw the Ad for SkyWay USA in our local paper and decided to call. I'm so happy that I did. When I called, I talked to a representative name Scott. I told him what I was looking for and asked question after question. He patiently answered every question I had. After talking with Scott I was still undecided. We talked several times over the next week; I had so many questions and was a little apprehensive about making such a big change. He never tried to push me into anything. He told me that he was sure I would be happy with the change. After deciding to try SkyWay USA, I have only one thing to say, Scott was right, I'm amazed at how fast it really is! I never want to go back to dial-up again. I'm very happy with SkyWay USA. You can tell that they really care about their customers. Scott went above and beyond the call of duty. I want to thank everyone at SkyWay USA for making my life a little easier and a lot faster. If there's any one out there who is as apprehensive as I was, I urge you all to try SkyWay USA." --Helen T


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Thursday, February 5, 2009

VuNow


We have been testing the VuNow box since late last year. All I can tell you is this in one incredible little set-top box/broadband video provider. No computer is needed!

I am happy to say, my testimonial is now on their site. I feel very honored to be among the first to test out this little gang buster. See my testimonial here.

VuNow™ Features

Verismo's VuNow is the only solution that provides everything a consumer wants. Access to the broadest online content, simple to use, ease of installation, and a compact size — all at an affordable price.

Watch millions of free online videos directly on your TV instead of your PC.

  • A Standard Definition and a High Definition model of the VuNow PoD that can connect to any TV
  • Compact size and easy to install
  • Support for wired or wireless connectivity
  • Navigation using a TV-friendly and intuitive User Interface
  • Watch YouTube™ videos on TV by categories
  • Search for videos with the powerful built-in Video Search Engine
  • Choose from a large selection of movies and download from CinemaNow™ - Coming Soon!
  • Download videos using BitTorrent™ protocol
  • Watch videos directly from popular websites by categories
  • Watch Live TV Channels from around the world
  • Access to Personal Media such as video, music, and photos from the home network – stored on a PC, Networked Attached Storage device, or even on a connected USB storage device
  • No subscription fees
For more infomation: www.verismonetworks.com/

News For Today

I added our solution to an old blog post from 2006 at VSatUS.blogspot.com. The author nails a lot of the hurdles customers have to overcome to get reliable broadband.


Regards,
Thomas William
Vice President of Partner Solutions
Broadband in a Box
1302 Clear Springs Trace
Louisville Kentucky 40223
Direct: (502) 426.2067
Toll Free: (800) 761.9149
Cell: (502) 263.9879
Fax: (502) 515.3710
Email: tomw@bbinabox.com
Download: www.bbinabox.com
Blog: broadbandinabox.blogspot.com
Chat: broadbandinabox@gmail.com
Network: linkedin.com/in/broadbandinabox

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About Me

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I have been involved in satellite communications since 1991. This is my 8th year on this project. I have been marketing, installing and supporting satellite delivered broadband solutions since 1996 and if you can't tell, am pretty passionate about helping folks in last mile America (and beyond) receive broadband @ their homes, businesses and some day, their RV's and mobile sites such as campgrounds and their vacation spots. Please call or write if you have any questions....Thomas 800-761-9149